Responsible Gambling

What Is Responsible Gambling?

Responsible gambling means treating gambling as a form of entertainment rather than a way to make money. It involves setting clear limits on the time and money you spend, never gambling with money you cannot afford to lose, and being honest with yourself about your gambling habits.

Online casinos are designed to be engaging, and the vast majority of players enjoy them without issues. However, for some individuals, gambling can become problematic. Understanding the risks and knowing when to stop is the foundation of responsible gambling.

Signs of Problem Gambling

Problem gambling can develop gradually. If you recognise any of the following signs in yourself or someone close to you, it may be time to seek help:

• Spending more money or time on gambling than you can afford
• Chasing losses — increasing bets to try to win back money you've lost
• Borrowing money or selling possessions to fund gambling
• Neglecting work, studies, family, or personal care due to gambling
• Feeling restless or irritable when not gambling
• Lying to family or friends about the extent of your gambling
• Using gambling as an escape from stress, anxiety, or depression
• Repeatedly failing to control, cut back, or stop gambling
• Feeling guilty or ashamed after gambling sessions

If any of these apply to you, please reach out to a professional counselling service. Problem gambling is a recognised condition and effective help is available.

Staying in Control

Here are practical steps to keep gambling safe and enjoyable:

1. Set a budget before you play. Decide how much you can afford to lose and never exceed that amount.
2. Set time limits. Use a timer or the casino's session reminder tools to avoid playing for longer than intended.
3. Never chase losses. Accept that losses are part of gambling. Walking away is always the right decision.
4. Don't gamble when emotional. Avoid gambling when you're stressed, upset, or under the influence of alcohol or drugs.
5. Take regular breaks. Step away from the screen to maintain perspective on your activity.
6. Treat winnings as a bonus, not income. Gambling is not a reliable source of money.

Deposit and Loss Limits

Regulated casinos are required to offer deposit limits. You can set daily, weekly, or monthly limits on how much you deposit. We strongly recommend setting a deposit limit before you start playing. These limits can typically be found in your account settings under "Responsible Gambling" or "Player Protection".

We strongly recommend that all players set deposit limits before they begin playing. This is one of the most effective tools for maintaining control over your gambling activity.

Self-Exclusion

Most regulated online casinos offer self-exclusion tools that allow you to temporarily or permanently block your account. Contact the casino's customer support or use the responsible gambling settings in your account to activate self-exclusion. In Germany, the OASIS system provides cross-operator self-exclusion.

Self-exclusion is a serious and effective step. If you feel that you need to stop gambling entirely, we encourage you to use self-exclusion tools and to contact a counselling service for ongoing support.

Help and Support

If you or someone you know needs help with a gambling problem, these organisations provide free, confidential support:

Age Verification

Online gambling is strictly limited to individuals aged 18 and over. All reputable online casinos are required to verify your age and identity before allowing you to deposit or withdraw funds. This is a legal requirement designed to protect minors.

If you are a parent or guardian, consider using parental control software to prevent minors from accessing gambling websites. Tools such as Net Nanny and CyberPatrol can help restrict access to gambling content.